You searched for customer service

Entrepreneurship · 9 Min read

Upselling is a dirty word to many people, but in reality it doesn’t need to be. Learn how to upsell so that you get happier and more loyal customers.

Alex Turnbull CEO & Founder @Groove

Customer Support · 5 Min read

5 tactics to make sure that your customer surveys not only create actual value for your company, but are also painless and fun to fill out

Elen Veenpere

Customer Support · 7 Min read

Everything we've learned about hiring remote support from our experience as a fully distributed customer support company.

Elen Veenpere

Customer Support · 6 Min read

Get better at customer service by learning from others.

Elen Veenpere

Customer Support · 13 Min read

How to get ahead of your customers to build better long-term relationships with them.

Josh Brown

Customer Support · 6 Min read

Welcome your new customers with these onboarding email scripts.

Len Markidan

Customer Support · < 1 Min read

The key numbers that should drive your customer service strategy

Len Markidan

Customer Support · 7 Min read

Educating your customers can make them more loyal. Here’s why.

Spencer Fry

Growth · 9 Min read

Danny Wen co-founded Harvest to scratch his own itch. Years later, here’s what he’s learned.

Alex Turnbull CEO & Founder @Groove