You searched for customer service

Customer Support · 9 Min read

Are your customer feature requests collecting dust? Here’s how to fix that.

Sujan Patel

Entrepreneurship · 2 Min read

Loyal customers are not acquired. They are nurtured, served and delighted, and then they become loyal customers. And that's on you

Alex Turnbull CEO & Founder @Groove

Customer Support · 13 Min read

Customer onboarding is one of your most important hires. Here’s how to get it right.

Len Markidan

Customer Support · 7 Min read

Follow these tips to make each customer’s first experience a great one.

Len Markidan

Customer Support · 4 Min read

How to ask the right questions to point your business in the right direction.

Len Markidan

Entrepreneurship · 4 Min read

Your ex-customers represent a huge opportunity to improve your business. Here’s how.

Alex Turnbull CEO & Founder @Groove

Entrepreneurship · 2 Min read

Rather than focusing on your first ten customers, focus on your first customer. Make concessions, do free work and overdeliver.

Alex Turnbull CEO & Founder @Groove

Growth · 7 Min read

You’re probably leaking customers at the margins of your business. Here’s how to stop that.

Alex Turnbull CEO & Founder @Groove

Customer Support · 5 Min read

Businesses who deliver a superior customer experience are the ones that will win.

Len Markidan