Search Results for “email tips and templates” – Groove Blog https://www.groovehq.com/blog Mon, 12 Feb 2024 20:10:44 +0000 en-US hourly 1 https://wordpress.org/?v=5.5.14 Better Customer Relations = Profit Growth https://www.groovehq.com/blog/customer-relations https://www.groovehq.com/blog/customer-relations#respond Thu, 08 Feb 2024 22:07:19 +0000 https://www.groovehq.com/blog/?p=11690 Improving your customer relations can be business-changing. Lower churn, higher LTV and more raving fans!

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]]> https://www.groovehq.com/blog/customer-relations/feed 0 Customer Journey Map: Boost Loyalty and Cut Churn! https://www.groovehq.com/blog/customer-journey-map https://www.groovehq.com/blog/customer-journey-map#respond Tue, 06 Feb 2024 14:38:00 +0000 https://www.groovehq.com/blog/?p=11675 Keeping your customers happy should be key objective, create a map to help you achieve that.

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]]> https://www.groovehq.com/blog/customer-journey-map/feed 0 Comparing the Best Ecommerce Platforms in 2024 https://www.groovehq.com/blog/comparison Wed, 20 Jul 2022 10:39:45 +0000 https://www.groovehq.com/blog/?p=11341 The debate rages between WooCommerce, Shopify, Magento, and BigCommerce for best ecomm platform -- we'll help you find the best one for you.

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]]> 2024 Ecommerce Platform Guide: Shopify vs Magento https://www.groovehq.com/blog/shopify-vs-magento Tue, 07 Jun 2022 12:30:35 +0000 https://www.groovehq.com/blog/?p=11269 Evaluating Shopify and Magento for your ecommerce CMS? We've done the leg work and pulled the information together so you can make an informed decision!

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]]> 2024 List of Shopify Courses for Dropshipping, Developers, and More https://www.groovehq.com/blog/complete-shopify-course-list Tue, 22 Mar 2022 20:15:55 +0000 https://www.groovehq.com/blog/?p=11110 Looking into courses on Shopify dropshipping, development, web dev, and more? We've got the full list here with tips and suggestions to get the most out of it.

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]]> 25 Customer Service Email Templates to Save the Day https://www.groovehq.com/blog/customer-service-email-templates-2 Thu, 03 Mar 2022 23:06:15 +0000 https://www.groovehq.com/blog/?p=11020 We've pulled together a list of high quality customer support templates to help you level up your support game!

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]]> How to Talk to Customers: 10 Tips for Startup Founders https://www.groovehq.com/blog/how-to-talk-to-customers Wed, 07 Oct 2020 14:06:48 +0000 https://www.groovehq.com/blog/?p=10096 A guide to (successfully) supporting customers while running every other part of your business.

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]]> How we saved 40,000 hours by moving off a Gmail shared inbox https://www.groovehq.com/blog/gmail-shared-inbox Mon, 31 Aug 2020 14:05:51 +0000 https://www.groovehq.com/blog/?p=9730 Small and scrappy doesn’t have to mean inefficient. Find out how and when it’s time to move from Gmail to a real Shared Inbox.

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]]> Customer Service Software: A Guide to Finding the Right Fit for Your Business https://www.groovehq.com/blog/customer-service-software Wed, 19 Aug 2020 14:00:41 +0000 https://www.groovehq.com/blog/?p=7799 Learn the basics of customer service software and how to tailor it to your specific needs.

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]]> 5 Simple Knowledge Base Templates to Rapidly Create Content for Your Help Center https://www.groovehq.com/blog/knowledge-base-templates Mon, 27 Jul 2020 22:03:34 +0000 https://www.groovehq.com/blog/?p=9460 Cut your writing time in half with these knowledge base templates for help center articles and resources. You’ve decided to create a knowledge base. You want customers to start finding answers to support questions on their own (without having to email you). Now what? How do you actually create knowledge base articles for your help […]

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]]> 9 Customer Success Strategies That Actually Scale (Plus 4 Metrics We Track) https://www.groovehq.com/blog/customer-success-strategy Wed, 03 Jun 2020 20:26:45 +0000 https://www.groovehq.com/blog/?p=9080 Nine real customer success strategies we use at Groove, along with templates to set them up yourself.

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