Vlad Falin – Groove Blog https://www.groovehq.com/blog Wed, 21 Feb 2024 20:19:26 +0000 en-US hourly 1 https://wordpress.org/?v=5.5.14 Customer Acquisition Cost: Less CAC More LTV https://www.groovehq.com/blog/customer-acquisition-cost Tue, 20 Feb 2024 20:18:39 +0000 https://www.groovehq.com/blog/?p=11714 “Why are you selling $1 for 90 cents ?” “Well, profits are not great but the revenue is booming!” To some, it may seem like a joke, but for many businesses, this is a reality that they ignore. Today we will dig deep into what is CAC and how to keep it lower than your […]

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]]> AI Customer Service: How To Start? https://www.groovehq.com/blog/ai-customer-service Thu, 15 Feb 2024 16:08:10 +0000 https://www.groovehq.com/blog/?p=11710 ChatGPT was released around 12 months ago, yet for many people, it is hard to imagine their daily work without it.  OpenAI’s model is just the tip of the iceberg. It seems that every day 10 new AI models are being released, and the variety of their usage could easily make for a separate post. […]

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]]> How to Create a Customer Profile: Key Steps for Targeted Marketing https://www.groovehq.com/blog/customer-profile Tue, 13 Feb 2024 15:59:12 +0000 https://www.groovehq.com/blog/?p=11705 Many businesses “feel” that they know who their customers are. But do they? Sometimes it is operational blindness, other times it is poor preparation. But one thing is certain, if you are not constantly analyzing and polishing your customer profile, you are leaving money on the table.  In this post, we will dive deep into […]

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]]> Better Customer Relations = Profit Growth https://www.groovehq.com/blog/customer-relations https://www.groovehq.com/blog/customer-relations#respond Thu, 08 Feb 2024 22:07:19 +0000 https://www.groovehq.com/blog/?p=11690 Improving your customer relations can be business-changing. Lower churn, higher LTV and more raving fans!

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]]> https://www.groovehq.com/blog/customer-relations/feed 0 Customer Journey Map: Boost Loyalty and Cut Churn! https://www.groovehq.com/blog/customer-journey-map https://www.groovehq.com/blog/customer-journey-map#respond Tue, 06 Feb 2024 14:38:00 +0000 https://www.groovehq.com/blog/?p=11675 Keeping your customers happy should be key objective, create a map to help you achieve that.

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