Comments on: 6 Unconventional Productivity Tips For Customer Support Teams

By: Jens Dane

Jens Dane — Thu, 21 Apr 2022 07:21:30 +0000

One of my friends who works at customer support hasn’t been great at her job lately due to her low productivity. But thankfully I was able to assist her by giving your useful post about productivity tips to her. Now she’s been amazing at her job and she is still improving her productivity by following your tips and using her productivity app Connecteam.

By: Mark

Mark — Mon, 28 Dec 2020 15:26:02 +0000

Using collaboration tools is great advice! I agree that they help a lot. I use kanbantool.com to boost my team’s productivity, it works well.

By: Silly Hat Affiliate

Silly Hat Affiliate — Tue, 09 May 2017 07:05:18 +0000

Thanks for the great tips.

By: Mark Gerson

Mark Gerson — Tue, 10 Jan 2017 22:44:16 +0000

Thanks for the great blog on customer service and support teams. I own a North Carolina Call Center company. I'm sure some of your readers would find our low cost call center options to be a great value for their company.

By: Seth R

Seth R — Thu, 22 Sep 2016 01:07:22 +0000

Efficiency in customer service is important. We need to be able to help the customer quickly while accurately assessing the problem finding a resolution. I really enjoyed reading your post. Feel free to visit http://sethreigelsperger.weebly.com/blog

By: Ashish Maheshwari

Ashish Maheshwari — Tue, 12 Jul 2016 06:08:34 +0000

Increasing productivity and efficiency is a natural accompaniment to improving customer service; both can be complementary to each other. The pertinent question to ask is “Are we increasing productivity at the cost of service excellence?” If yes, then you are entering dangerous long-term territory that will threaten the health of your business. Increasing productivity while upgrading service levels is a more valuable measure of success. Please feel free to visit blog post “How to Increase Productivity and Improve Service Simultaneously (and Easily)“ at http://goo.gl/foDpgG

By: Gordon the Goose

Gordon the Goose — Tue, 03 May 2016 17:27:40 +0000

Love the part about accountability. So true. Customer service agents need to take ownership of all calls, even more difficult ones. Its all about teamwork, helping each other offer great customer service!
Gordon the Goose
https://gordonthegoose.wordpress.com

By: Charlie Dunrossil

Charlie Dunrossil — Tue, 07 Jul 2015 07:53:06 +0000

Higher productivity certainly means happier customers and thanks for sharing such an helpful post explaining how to work smarter…Feel free to visit: Cloudnex.com.au to know more about higher productivity…..Great post!!

By: Petr Pinkas

Petr Pinkas — Sat, 23 May 2015 05:51:09 +0000

Nice summary Len. I like the photo from the coffee shop 🙂 It is the first StarBucks ever created in Seattle, I’ve been there and it seems it is always like this 🙂 Really not a productive place 🙂 I tend to be most productive alone at home or at work with silence around me.