Comments on: My First $100K in Monthly Revenue: Ben Congleton, CEO of Olark

By: fred

fred — Wed, 25 Nov 2015 06:55:21 +0000

$1.2M / 31 = $38K – not as exciting as it sounded at first 🙁

By: changiz

changiz — Tue, 19 May 2015 09:25:13 +0000

The income in your country like? High or low? نمای ساختمان-نمای کامپوزیت-طراحی نما-نمای سرامیک-اجرای نمای کامپوزیت

By: javid

javid — Wed, 13 May 2015 07:19:53 +0000

You have good growth. It's really good تست جوش-تست خاک -سایپا-نمایندگی سایپا-مبلمان اداری-پارتیشن دوجداره-پارتیشن اداری

By: adrina

adrina — Sun, 10 May 2015 04:29:36 +0000

Your blog is comprehensive and useful. I congratulate you لامپ کم مصرف-کرکره برقی-راهبند اتوماتیک-درب پارکینگ-راهبند-اقامت ترکیه-خرید ملک در ترکیه

By: Gabriel Lim

Gabriel Lim — Thu, 19 Mar 2015 23:04:39 +0000

Hi Ben,

Thanks for your great post. You said that you are a product person.. could you shed some light on how to be a good product person – be it resources, books, specific pieces of advice you may have? I come from a technical / programming background, and hope to hone my product skills. Thanks!

By: Brian Whipple

Brian Whipple — Thu, 19 Mar 2015 18:04:43 +0000

Thanks for the great post! Ben, you mentioned that Olark has “beta programs and staged roll-outs.” How do you accomplish these roll-outs from a technical perspective? What tools do you use? etc.

By: Stéfano Willig

Stéfano Willig — Thu, 19 Mar 2015 17:02:53 +0000

Thanks Ben and Alex. As always, good content here!
Which are your core selling channels?

By: Laszlo Alt

Laszlo Alt — Thu, 19 Mar 2015 16:00:42 +0000

Great post and thank you for sharing your story! Ben, I hope I’m not being too invasive, what Platforms/Languages did you build Olark in? Did you ever have to do a rebuild because of growth?

By: ANIRUDDH_JAIN

ANIRUDDH_JAIN — Thu, 19 Mar 2015 15:59:55 +0000

Hi Alex, great blog and Ben, congratulations on your big success and thank you for doing this ama. My question to you would be this: apart from word of mouth stemming from a great product, what other method would you suggest a young company to adopt to grow to 10,000 customers. Inbound is getting too noisy and outbound has low reply rates.

Second question: what contributes to big success of a software where lot of other companies launch equally good me-too softwares quickly? Is it distribution? Or integration? Or pricing?

Thanks again and good luck.
Aniruddh
Founder, Roadshow.io

By: bcx

bcx — Thu, 19 Mar 2015 15:54:45 +0000

I’ll be in and out of here today, hats off to Len and Alex for this great article.

By: Yakov Karda

Yakov Karda — Thu, 19 Mar 2015 15:52:56 +0000

Thanks Alex and hi Ben! Ben, could you please share what kind of features (besides chatting) most customers were requesting? Are they the same being mostly used once you have them?