Nils Vinje – Groove Blog https://www.groovehq.com/blog Tue, 19 Feb 2019 11:10:43 +0000 en-US hourly 1 https://wordpress.org/?v=5.5.14 How to Say “No” to Your Customers (And Why You Should) https://www.groovehq.com/blog/how-to-say-no-to-customers https://www.groovehq.com/blog/how-to-say-no-to-customers#comments Tue, 29 Mar 2016 08:26:51 +0000 http://www.groovehq.com/blog/?p=3327 It can be hard to say no to your customers. But it doesn’t need to be. Here’s how. Note from Len: this is a guest post from Nils Vinje, partner at Glide Consulting, a SaaS customer success consulting company whose customers include Oracle, Intuit, Customer.io, ToutApp and more. Nils has a tremendous amount of experience […]

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