Comments on: How Our Business Turned a Major Obstacle Into a Huge Opportunity (And How You Can Too) https://www.groovehq.com/blog/turning-obstacles-into-opportunities-with-olark Sat, 16 Feb 2019 11:42:48 +0000 hourly 1 https://wordpress.org/?v=5.5.1 By: Jacob https://www.groovehq.com/blog/turning-obstacles-into-opportunities-with-olark#comment-1404 Thu, 15 Sep 2016 16:27:01 +0000 http://www.groovehq.com/blog/?p=2425#comment-1404 I really liked the way you laid out your evaluation of options! Tons of positives to using this approach to evaluating options – level sets everyone on what you’re facing, allows for side by side comparison of pros/cons, helps exploration of previously un-realized options, and ultimately is a very successful way to get a lot of team members & stakeholders ‘on board’ once the decision has been made. I’ve used this approach multiple times as an architect, team leader, and manager. Thanks for sharing.

]]> By: mazharoddin https://www.groovehq.com/blog/turning-obstacles-into-opportunities-with-olark#comment-1405 Thu, 15 Sep 2016 15:14:22 +0000 http://www.groovehq.com/blog/?p=2425#comment-1405 Alex, very detailed article, absolute transparency. So much to learn from this post.
It must be very touch decision to takeout the product where lot of effort went to it.

Just curious, how it is affected existing customers, did any existing customer left because live chat is pulled off?

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