Comments on: 10 Must-Read Books for Anyone Who Does Customer Service

By: Router Error Code

Router Error Code — Wed, 11 Dec 2019 01:10:29 +0000

Thanks for posting article..keep posting always…It’s really helpful.
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By: aliaparker3

aliaparker3 — Sun, 09 Jun 2019 09:28:30 +0000

Exceptional post it was. Managed it services dc with a full strategy of improvement plans from various suppliers can challenge different little and medium-sized affiliations.

By: Theresa Ferries

Theresa Ferries — Tue, 04 Jul 2017 02:08:16 +0000

I’m a big fan of the Customer Support Handbook by Sarah Hatter…..especially when I’m feeling a bit down on days where I’ve had some tough support calls.

By: airheart

airheart — Sat, 08 Oct 2016 23:59:00 +0000

I just finished “How To P!ss Off The Customers.” It’s a humorous look at the world of customer service, but if you take the advice backwards it’s all quite relevant.

By: Susan Evans

Susan Evans — Sat, 24 Sep 2016 00:35:48 +0000

can i subscribe to get emails for GrooveHQ Customer Service blog posts?

By: Chris Anderson

Chris Anderson — Mon, 12 Sep 2016 15:57:28 +0000

Thanks for the tips! I was surprised not to see “The Effortless Experience” though – I highly recommend. https://www.amazon.com/Effortless-Experience-Conquering-Battleground-Customer/dp/1591845815

By: Darren Snakeman

Darren Snakeman — Wed, 01 Apr 2015 19:50:19 +0000

Perhaps classics are being outdated. Who'd want instead Edward Hallowell or Thomas Stanley?

By: Kwangbae Lee

Kwangbae Lee — Mon, 09 Feb 2015 09:32:42 +0000

Anything from Gary Vaynerchuck are recommendable.

By: Yakov Karda

Yakov Karda — Thu, 05 Feb 2015 11:24:08 +0000

I’d love to read “The Thank You Economy”. I’m a strong believer in the power of service and reading real life examples from various industries is both valuable and inspiring!

By: Stevenson Smith

Stevenson Smith — Wed, 04 Feb 2015 17:47:05 +0000

Nudge looks *fascinating*! I have only heard great things about the book and authors.

By: Oytun Tez

Oytun Tez — Tue, 03 Feb 2015 16:32:27 +0000

I want to read “The Thank You Economy”! And you just helped me discover Rafflecopter, thank you!