Comments on: The 6 Customer Service Mistakes That Annoy Customers Most https://www.groovehq.com/blog/customer-service-mistakes Wed, 01 Jan 2020 05:38:09 +0000 hourly 1 https://wordpress.org/?v=5.5.14 By: Siddarth Bera https://www.groovehq.com/blog/customer-service-mistakes#comment-7220 Wed, 01 Jan 2020 05:38:09 +0000 http://www.groovehq.com/blog/?p=2913#comment-7220 Hi Len,
Great informative post Thanks for such insightful information on customer services mistakes. Surely business need to take care about these mistakes.

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]]> By: Hitesh Parekh https://www.groovehq.com/blog/customer-service-mistakes#comment-393 Thu, 26 Oct 2017 04:00:38 +0000 http://www.groovehq.com/blog/?p=2913#comment-393 The important factor of having a successful business is not only having an awesome product or service, it is actually about having a great customer service that can beat competitors and make your company stand out.

]]> By: Victoria Huntington https://www.groovehq.com/blog/customer-service-mistakes#comment-609 Wed, 07 Jun 2017 06:14:52 +0000 http://www.groovehq.com/blog/?p=2913#comment-609 Thanks for such insightful information on customer services mistakes, it helped me a lot, 🙂

]]> By: Shane G https://www.groovehq.com/blog/customer-service-mistakes#comment-1387 Fri, 23 Sep 2016 19:33:31 +0000 http://www.groovehq.com/blog/?p=2913#comment-1387 Upselling just plain rude! Nothing pisses me off more the when a smug salesperson, tries to upsell to me. I know what I want wen I enter your store, trust me I’ve done my research before hand I don’t what your extended warranty, or whatever add-on or extra piece crap that you’re trying to push, me into buying. If I wanted fries with that I would have fucking asked.

]]> By: Praboda Ariyasinghe https://www.groovehq.com/blog/customer-service-mistakes#comment-5121 Tue, 14 Jul 2015 17:48:20 +0000 http://www.groovehq.com/blog/?p=2913#comment-5121 Important article. Thanks.

]]> By: Shannon Lewis https://www.groovehq.com/blog/customer-service-mistakes#comment-5123 Tue, 14 Jul 2015 15:38:42 +0000 http://www.groovehq.com/blog/?p=2913#comment-5123 I hate it when I ask to speak to a manager and I am told there isn’t one around. I never believe them, I feel like they don’t want me to speak to a manager. Also when they then say a manager will call me back and of course nothing happens. I have never asked for a manager to complain about the service the representative is giving me, it usually process related feedback etc. So there is no reason not to hand me off to a manager.

]]> By: Brady Dowling https://www.groovehq.com/blog/customer-service-mistakes#comment-5122 Tue, 14 Jul 2015 14:38:16 +0000 http://www.groovehq.com/blog/?p=2913#comment-5122 This may seem elementary but I never really thought of upselling on support. Thanks for the heads up and good points otherwise.

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