Comments on: 4 Customer Research Survey Questions Your Business Can Actually Act On https://www.groovehq.com/blog/customer-research-survey-questions Mon, 10 Sep 2018 16:10:26 +0000 hourly 1 https://wordpress.org/?v=5.5.1 By: Paolo FABRIZIO https://www.groovehq.com/blog/customer-research-survey-questions#comment-1564 Wed, 20 Jul 2016 10:23:56 +0000 http://www.groovehq.com/blog/?p=2753#comment-1564 Excellent post – as usual – Len. Any suggestions about the timeframe as for post-sales surveys?

]]> By: Remon https://www.groovehq.com/blog/customer-research-survey-questions#comment-1568 Tue, 19 Jul 2016 19:49:50 +0000 http://www.groovehq.com/blog/?p=2753#comment-1568 Great article. The first question you could integratie in a follow up email. But how could you integrate question 2 And 4? What would you do?

]]> By: Lisa Abbott https://www.groovehq.com/blog/customer-research-survey-questions#comment-1569 Tue, 19 Jul 2016 18:27:33 +0000 http://www.groovehq.com/blog/?p=2753#comment-1569 Right on, Len.

Part of the challenge is “gearing up” to do a survey in the first place, so I’d like to mention another free tool for startups: Wootric Net Promoter Score platform. We cut out ALL the admin: 5 min install and you are on your way. Unlimited in-app NPS surveys, easy to take action on feedback. Done and done. https://wootric.com

For startups interested in NPS, using a platform is the way to go.

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