Alexa Lemzy – Groove Blog https://www.groovehq.com/blog Wed, 26 Sep 2018 09:02:30 +0000 en-US hourly 1 https://wordpress.org/?v=5.5.1 How to Use SMS to Improve Your Customer Service https://www.groovehq.com/blog/sms-customer-service https://www.groovehq.com/blog/sms-customer-service#comments Tue, 24 May 2016 08:46:41 +0000 http://www.groovehq.com/blog/?p=3332 Think only big businesses can offer text messaging support? Think again. Note from Len: This is a guest post from Alexa Lemzy, Customer Support Specialist at TextMagic, a really easy-to-use SMS service for small businesses. I love this post because it tackles a topic that a lot of us don’t really think about—SMS support—but that, […]

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