Spencer Fry – Groove Blog https://www.groovehq.com/blog Tue, 11 Sep 2018 09:43:26 +0000 en-US hourly 1 https://wordpress.org/?v=5.5.1 Build Better Customer Relationships With These 6 Online Course Ideas https://www.groovehq.com/blog/online-course-ideas https://www.groovehq.com/blog/online-course-ideas#comments Tue, 11 Apr 2017 09:13:24 +0000 http://www.groovehq.com/blog/?p=2757 Educating your customers can make them more loyal. Here’s why. When most people think of customer service, here’s what usually comes to mind: Accessibility: being easily available on multiple channels (email, chat, etc) Helpfulness: hosting webinars, video chats, phone calls, in-person meetings, etc. Customer rewards: offering swag, hand-written cards, discount codes, etc. But for those […]

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