Sujan Patel – Groove Blog https://www.groovehq.com/blog Wed, 19 Sep 2018 15:56:29 +0000 en-US hourly 1 https://wordpress.org/?v=5.5.1 How to Turn Customer Support Into Data–Driven Product Improvements https://www.groovehq.com/blog/product-improvements https://www.groovehq.com/blog/product-improvements#respond Tue, 07 Mar 2017 15:40:06 +0000 http://www.groovehq.com/blog/?p=3083 Are your customer feature requests collecting dust? Here’s how to fix that. Note from Len: This is a guest post from Sujan Patel. If you’ve ever wondered how to build a system for improving your product through customer feedback⁠—one that you’ll actually follow through on, rather than just collecting information⁠—then you’re going to love this […]

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