Josh Brown – Groove Blog https://www.groovehq.com/blog Mon, 11 Mar 2019 12:37:09 +0000 en-US hourly 1 https://wordpress.org/?v=5.5.14 Proactive Customer Care: The Key To Driving Customer Loyalty https://www.groovehq.com/blog/proactive-customer-care https://www.groovehq.com/blog/proactive-customer-care#respond Tue, 06 Jun 2017 08:11:22 +0000 http://www.groovehq.com/blog/?p=3437 How to get ahead of your customers to build better long-term relationships with them. Note from Len: This is a guest post from Josh Brown, Content and Community Manager at Fieldboom. Any business owner worth his salt will tell you: Your business lies in your customer’s hands. Shep Hyken, customer service expert and NYT bestselling […]

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