2,000 companies and 10,000 people build better customer experiences with Groove
The Shared Inbox for when you outgrow email
In the beginning, email is fine for support, but as you grow it becomes impossible to keep track of everything and manage your team. Email doesn’t scale, but luckily Groove does.
Learn more"With Groove’s help, we’ve seen a 20% decrease in support volume, a 46 minute faster response time and our happiness score is up to 89%."
Jared Morris
Customer Success Manager, BuySellAds
Help your customers help themselves
Reduce your support volume and increase satisfaction with a 24/7 self-serve Knowledge Base.
Learn more"With Groove we didn’t have to choose between simplicity and functionality."
Chris Spilka
CEO and Co-Founder of Handsoncode
One click to amazing insight
Easy-to-understand reports that help you stay on top of the most important customer support metrics.
Learn more"Implementing Groove required ZERO training for our team. Within minutes we were all just working and grooving."
Todd Levesque
Co-Founder and Designer at Lolly Labs
Drive sales with a personal touch
Use the convenience of Live Chat to improve response time and convert more customers.
Onboarding assistance
Within 48 hours of signing up, a member of our Customer Success team will reach out to get you up and running. They’ve been doing remote support for years, so don’t hesitate to ask them for advice.
Resources to help you succeed
If you don’t know the Groove story, we’ve been 100% work-from-home for the last seven years. We’ve learned a lot—and so will you. Here are three of our top posts about working remotely.
