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344 posts found for “customer service”

Growth · 12 Min read

Google Data Studio Examples: These 5 Reports Save Me a Full Day of Work Every Month

KPI reports used to take me 2 hours a week to prepare. Now I do it in 5 minutes. These Google Data Studio examples will show you how.

Nathan Collier Senior Editor @Groove

Growth · 5 Min read

What Is Relationship Marketing And How You Can Use It To Grow Your Business

With relationship marketing, you can turn existing customers into brand advocates. Here's everything you need to know to make it a reality.

Lisa Foster Head of Support & Success @Groove

Growth · 12 Min read

A Simple Marketing Audit: The Why And How

A marketing audit can help you clarify your goals and objectives. It can also help you find holes and errors in your strategy.

Agata Krzysztofik & Elen Veenpere Groove featured contributors

Entrepreneurship · 10 Min read

The Top 5 Leadership Qualities a First-Time Founder Should Practice

Very few of us are "natural-born leaders". Luckily, the essential leadership qualities needed to be successful can be learned and developed.

Elen Veenpere

Founder's Journey · 10 Min read

The Rebirth of Groove (and the Next Stage In Our Startup Journey)

Where we’ve been, where we’re going, and answers to all of the questions that many of you have been asking.

Alex Turnbull CEO & Founder @Groove

Entrepreneurship · 5 Min read

Attention Startups: Stop Selling to Startups

Instead of trying to sell to your circle of "founder friends", figure out who your best customers really are and where you can find them

Alex Turnbull CEO & Founder @Groove

Remote Work · 8 Min read

18 Tools Our Remote Team Uses to Stay Connected, Productive and Sane

We’ve replaced a lot of the benefits of having a traditional office with online apps. Here are the remote working tools we use daily.

Alex Turnbull CEO & Founder @Groove

Entrepreneurship · 3 Min read

Friday Q&A: Do You Have to Be Technical to Start a Software Company?

Every Friday, we’re answering your questions about business, startups, customer success and more.

Alex Turnbull CEO & Founder @Groove

Entrepreneurship · 6 Min read

Building a Startup? You Need to Learn to Negotiate.

There’s never enough cash. Here’s how to get more for your money.

Alex Turnbull CEO & Founder @Groove