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344 posts found for “customer service”

Customer Support ·  7 Min read

7 Best Practices That Your Social Media Customer Service Strategy Needs to Follow

Use these social media customer support tips to build better relationships with your customers.

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Len Markidan

Customer Support ·  4 Min read

Tidy Up Your Customer Service Setup And Start Fresh In 2017

Get your support organized and uncluttered for maximum productivity next year.

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Len Markidan

Customer Support ·  6 Min read

How Founders and CEO’s Can Create Amazing Customer Service Teams

Successful customer support starts with an extraordinary customer support team.

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Len Markidan

Customer Support ·  6 Min read

How to Get Your Team to Care About Customer Service

A proven process for changing company culture.

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Len Markidan

Customer Support ·  6 Min read

Why Tone of Voice Matters in Customer Service, ESPECIALLY Online

How to strike the right tone with your online customers, every time.

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Len Markidan

Customer Support ·  6 Min read

How Good Customer Service Helped One Company Increase Conversions by 156%

Yes, good customer service can actually increase conversions. Here’s how.

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Len Markidan

Customer Support ·  5 Min read

7 Tips for Delivering Memorable Live Chat Customer Service

How to Build Customer Loyalty in Real-Time

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Len Markidan

Customer Support ·  6 Min read

The Most Important Customer Service Metric That Most Businesses Ignore

How to Calculate Your First Contact Resolution Rate, and Why You Need to

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Len Markidan

Customer Support ·  7 Min read

The 10 Golden Rules of Customer Service

Follow these customer service rules to make better decisions and keep your customers happy.

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Len Markidan

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