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Product Updates · 4 Min read

When I first heard about Groove, I was curious because I had used a few other support tools but I had never been truly satisfied.

Lesley Yarbrough

Product Updates · 2 Min read

These past few weeks have been busy ones for the Groove team, with lots of new upgrades to the app that you may have already noticed.

Lesley Yarbrough

Customer Support · 6 Min read

As your business grows, how can you ensure that your customer service keeps up? Here are six tips to scale.

Len Markidan

Customer Support · 5 Min read

Rather than dealing with the same problems over and over, here’s how to prevent them from ever happening again.

Len Markidan

Product Updates · 5 Min read

A heartfelt "thank you" and news on everything we're doing to make Groove better for you: new integrations, API, and more

Lesley Yarbrough

Growth · 7 Min read

Some of our biggest wins have come from outsized returns on relatively little effort. Here’s how you can put multipliers to work for you.

Alex Turnbull CEO & Founder @Groove

Customer Support · 4 Min read

When it comes to salvaging a poor customer experience, little touches can make a big impact. Here’s how.

Len Markidan

Product Updates · < 1 Min read

After weeks of head-down development and testing, we’re excited to announce the release of the Groove API.

Lesley Yarbrough

Product Updates · 3 Min read

We’ve narrowed down the remaining parsing issues in Groove to inline comments, lingering comment history, and comment history

Lesley Yarbrough