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344 posts found for “customer service”

Customer Support · 10 Min read

Customer Journey Map: Boost Loyalty and Cut Churn!

Keeping your customers happy should be key objective, create a map to help you achieve that.

Vlad Falin

Customer Support · 11 Min read

24 Best Shopify Customer Support Apps

With more than 872 customer service apps in the Shopify app store, we've evaluated the best options for your and compiled a list of the top 24 you should actually consider.

Lisa Foster Head of Support & Success @Groove

Customer Support · 14 Min read

14 Best BigCommerce Customer Support Apps

BigCommerce not only offers integrations with the tools you already use, but it also has a number of customer support apps in its Ecommerce Apps Marketplace. Which ones are worthwhile?

Erika Trujillo Customer Success Manager @Groove

Customer Support · 8 Min read

How to Meet & Exceed Customer Expectations

Looking to exceed customer expectations? We've built a guide for you! Meeting expectations is one thing, but going above and beyond takes true commitment.

Lisa Foster Head of Support & Success @Groove

Customer Support · 11 Min read

Excellent Customer Experience Examples, Definition, and Tips

There’s a problem with excellent customer experience: it’s inherently an intangible idea. If beauty is in the eye of the beholder, excellent customer service is in the eye of the customer.

Lisa Foster Head of Support & Success @Groove

Customer Support · 9 Min read