Entrepreneurship · 4 Min read
Delays are one of the most frustrating realities of growing a business. Here’s how we deal with it.
Alex Turnbull CEO & Founder @Groove
Entrepreneurship · 8 Min read
There are more benefits to great investors than money. Here’s the story of our latest deal.
Customer Support · 7 Min read
The job description of a service agent goes far beyond a single role. Here are all the customer service roles you need to master to excel
Len Markidan
Entrepreneurship · 5 Min read
Every Friday, we’re answering your questions about business, startups, customer success and more.
Growth · 14 Min read
When we started out, our lack of traffic threatened to crush us. Here’s how we fixed that.
Entrepreneurship · 13 Min read
Chad Halvorson of When I Work on building a business that solves a painful problem for hourly workers.
Product Updates · 4 Min read
When I first heard about Groove, I was curious because I had used a few other support tools but I had never been truly satisfied.
Lesley Yarbrough
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