A collection of 209 posts
8 Min read
Building a team that works well together isn't easy. Here's how we've approached hiring at Groove
Alex Turnbull CEO & Founder @Groove
5 Min read
We used to share planned feature release dates with our customers. Here's how that ended up hurting us
6 Min read
Taking time off is critically important, but it’s also a big challenge for fast-moving startups. Here’s how we make it work
As a startup, a lot of pricey products and services can seem out of reach. Here’s how we’ve dealt with that challenge
Every 3 months, I send an email to Groove’s small group of angel investors with an update on our progress. Here’s a look at how it helps us grow
Since we launched, our Live Chat feature has been a big source of pride for Groove. Here’s why we’re getting rid of it
Find out how sending out an NPS survey can help you understand and improve your business
3 Min read
We were getting crushed under the weight of incoming tasks. Here’s how we developed a simple system to manage feature requests and bug reports
Are you looking to increase referrals for your product? A few months ago we implemented a simple test and it grew our referrals by 30%
If you want your business to succeed, you need to know how to attract the best talent in the world without competing against the big fish
Communicating product changes to customers is not the favorite topic of entrepreneurs, but it's important...if you want your company to survive
As the new customers rolled in, our promotion was looking to be a home run. Unfortunately, it was costing us dearly.
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