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Vlad Falin

All of Vlad's posts

Customer Support ·  6 Min read

Customer Acquisition Cost: Less CAC More LTV

“Why are you selling $1 for 90 cents ?” “Well,...

Customer Support ·  6 Min read

AI Customer Service: How To Start?

ChatGPT was released around 12 months ago, yet for many...

Customer Support ·  7 Min read

How to Create a Customer Profile: Key Steps for Targeted Marketing

Many businesses “feel” that they know who their customers are....

Customer Support ·  7 Min read

Better Customer Relations = Profit Growth

Improving your customer relations can be business-changing. Lower churn, higher LTV and more raving fans!

Customer Support ·  10 Min read

Customer Journey Map: Boost Loyalty and Cut Churn!

Keeping your customers happy should be key objective, create a map to help you achieve that.

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