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Customer Support · 12 Min read

2024’s Best Help Desk Software: How to Choose + Many Options

If you’re reading this article, you’re probably wondering which help desk software is right for you. We’re providing a criteria for choosing help desk software, as well as 7 of our top picks.

Lisa Foster Head of Support & Success @Groove

Customer Support · 8 Min read

A Guide to Ecommerce for Anyone in 2024

Everything you need to know about ecommerce in one spot. Definitions and advice and tools and more!

Lisa Foster Head of Support & Success @Groove

Customer Support · 8 Min read

How to Meet & Exceed Customer Expectations

Looking to exceed customer expectations? We've built a guide for you! Meeting expectations is one thing, but going above and beyond takes true commitment.

Lisa Foster Head of Support & Success @Groove

Customer Support · 7 Min read

Ecommerce CMS Solutions Guide for Small Businesses

Learn about specific CMS solutions, what they offer, ease of use, and how to choose between them.

Erika Trujillo Customer Success Manager @Groove

Customer Support · 7 Min read

2024 List of Shopify Courses for Dropshipping, Developers, and More

Looking into courses on Shopify dropshipping, development, web dev, and more? We've got the full list here with tips and suggestions to get the most out of it.

Erika Trujillo Customer Success Manager @Groove

Customer Support · 7 Min read