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Product Updates

A collection of 77 posts


Today’s Outage - What Happened, What We Did, and What We’re Doing

2 Min read

Today’s Outage—What Happened, What We Did, and What We’re Doing

As many of you are aware, Groove experienced a serious server issue last night and this morning that caused the app to go down for all users

Lesley Yarbrough avatar

Lesley Yarbrough

2 Min read

Improved Settings

Оur product enhancements have focused on the ways in which you interact with your customers: organization, automation, and communication

Lesley Yarbrough avatar

Lesley Yarbrough

3 Min read

Exciting Updates For Groove

For the last few months, we’ve been working hard to test, redesign and perfect the details in our efforts to make Groove better.

Lesley Yarbrough avatar

Lesley Yarbrough

2 Min read

Message Forwarding, Cc/Bcc & Social Profiles

Forwarding Messages into Groove has been a super popular request. Now it's easy to manage any support requests sent outside Groove.

Lesley Yarbrough avatar

Lesley Yarbrough

Bug Fixes, Onboarding Improvements, and a Failed Upgrade Attempt

2 Min read

Bug Fixes, Onboarding Improvements, and a Failed Upgrade Attempt

We fixed several annoying bugs, made new user onboarding easier and started to deploy our new infrastructure

Lesley Yarbrough avatar

Lesley Yarbrough

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