Product Updates

A collection of 77 posts

< 1 Min read

Have Time for a Quick Chat?

As CEO of Groove, there’s nothing that I think about more than the experience we’re creating for our customers.

Alex Turnbull CEO & Founder @Groove

4 Min read

Groove in November: iOS and Android Apps, CRM Progress, API Updates, and More!

Our product teams had another busy month in November with a host of improvements and new features to help you better support your customers.

Nick McCreath Co-Founder @Groove

4 Min read

Groove in October: Widget v3, Live Chat, CRM Updates, and More!

October was a busy month for the development team here...

Nick McCreath Co-Founder @Groove

2 Min read

Free Unsplash Backgrounds for your Knowledge Base

We’re excited to announce our brand-new partnership with Unsplash! We...

Nick McCreath Co-Founder @Groove

4 Min read

Groove in September: Live Chat, CRM Features, Trello and HubSpot Integrations, and More!

As we roll into the last quarter of 2019, Groove’s...

Nick McCreath Co-Founder @Groove

4 Min read

Groove in August: A New Search Engine, Collision Detection, Unsplash, and More!

It’s been another busy month for the product and engineering...

Nick McCreath Co-Founder @Groove

4 Min read

Groove in July: Knowledge Base Search in Inbox, Print Conversations, Performance Improvements, and More!

Another busy month over here at Groove. We have some...

Nick McCreath Co-Founder @Groove

2 Min read

Announcement: KB Inbox integration

New! Knowledge Base search right in your Inbox

Nick McCreath Co-Founder @Groove

5 Min read

Groove in June: Shopify Integration, Emojis, Knowledge Base Contact Form and More!

It was a busy month in June for the team...

Nick McCreath Co-Founder @Groove

4 Min read

Groove in May: Following Emails, Private Knowledge Bases, Sunsetting of Legacy and more…

Here are some of the features, improvements, and bug fixes...

Nick McCreath Co-Founder @Groove

3 Min read

Groove in April: Busiest Times, Classic View, KB Localization, and More!

April was a busy month at Groove. We made improvements and introduced new features for all our core products. Learn about them in this post

Lesley Yarbrough

2 Min read

Classic View is Now Available!

A lot of our customers were missing the classic three-pane layout from and we’re excited to announce that this view is now available again

Lesley Yarbrough