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Entrepreneurship · 11 Min read

Key pieces of startup advice we’ve collected over the years that have made a dramatic impact on our business

Alex Turnbull CEO & Founder @Groove

Customer Support · 7 Min read

Everything we've learned about hiring remote support from our experience as a fully distributed customer support company.

Elen Veenpere

Entrepreneurship · 6 Min read

Getting into Y Combinator is the dream of every entrepreneur. But failing to achieve it is not the end of the world - focus on this instead.

Alex Turnbull CEO & Founder @Groove

Customer Support · 6 Min read

Customer service culture should be built, not copied.

Elen Veenpere

Remote Work · 8 Min read

We’ve replaced a lot of the benefits of having a traditional office with online apps. Here are the remote working tools we use daily.

Alex Turnbull CEO & Founder @Groove

Entrepreneurship · 7 Min read

Impatience is one of the deadliest mistakes in business. Here’s how to control it.

Alex Turnbull CEO & Founder @Groove

Entrepreneurship · 15 Min read

Here are the burning questions that our blog visitors want answered most.

Alex Turnbull CEO & Founder @Groove

Entrepreneurship · < 1 Min read

Every Friday, we’re answering your questions about business, startups, customer success and more.

Alex Turnbull CEO & Founder @Groove

Customer Support · 7 Min read

Educating your customers can make them more loyal. Here’s why.

Spencer Fry